Return Policy

Overview

This Return Policy explains how Sarab Rog Ka Aukhad Nam Mission Trust handles refunds, returns, and correction requests for donations or payments made through the website, app, bank transfer, UPI, or other supported methods.

Donations

Donations made to Sarab Rog Ka Aukhad Nam Mission Trust are generally voluntary and non-refundable. Please review the donation amount and payment details carefully before submitting a donation.

Duplicate or Incorrect Payments

If a donation was submitted more than once by mistake, entered with an incorrect amount, or processed due to a technical error, please contact us as soon as possible with the transaction details so we can review the request.

Refund Review

Refund requests are reviewed case by case. Approval may depend on transaction records, payment processor rules, bank timelines, and whether the funds have already been allocated for charitable or mission activities.

Processing Time

Approved refunds will be processed through the original payment method where possible. Bank, card, payment gateway, or UPI processing times may vary, and third-party providers may apply their own timelines or charges.

No Physical Returns

Sarab Rog Ka Aukhad Nam primarily provides spiritual, charitable, informational, and donation-related services. Unless a specific physical item is offered separately, there are no physical goods to return.

How to Request Help

To request a refund review or correction, contact support@srkanldh.org with your name, donation amount, payment date, transaction ID, payment method, and a short explanation of the issue.

Policy Updates

We may update this Return Policy from time to time. Updates will be posted within the website or app and become effective upon publication.